US Shipping Notice 🇺🇸

Updated: September 20, 2025

Recent changes to U.S. import regulations for food products manufactured outside of the United States have resulted in processing delays at U.S. customs. As a result, certain shipments may take longer than expected to be delivered. Please note that if your order displays a UPS label, these labels are no longer working. We have since transitioned to USPS labeling, and new labels are currently being dispatched to ensure the timely delivery of your order.

We appreciate your patience and understanding. Should you require an update on your tracking information, please contact us at info@palmbites.ca

 Our customer service team is addressing a high volume of inquiries at this time, and we kindly ask for your understanding as we work to respond to all requests as promptly as possible.